edmundlg 发表于 2021-10-22 03:12:38

cannot log in

Hello,
Why is that we cannot log in using google chrome all of a sudden ? it always said on the upper right please wait and there is no response, however using IE has no problem, tried on different computers, the same thing happened in these few days.

Thank you for noting that.

5156share 发表于 2021-10-22 07:43:07

clean the cookie，and use the link 5156share.com to log in not add www

edmundlg 发表于 2021-10-22 08:15:14

5156share 发表于 2021-10-22 07:43
clean the cookie，and use the link 5156share.com to log in not add www

have tried to delete all the cookies and restarted chrome and also deleted all the cache, but it still behave the same, very strange.

edmundlg 发表于 2021-10-22 09:41:33

Also tried a few other computers and still cannot log in, just nothing happens after "please wait ".Then tried to install the new Microsoft Edge for windows 7 and still cannot login, it seems all the chrome based browser cannot login all of a sudden, days ago, it is normal . Right now, only the old IE for windows 7 can login.What has been changed ?

5156share 发表于 2021-10-22 09:49:01

I don't have this problem， try to register the new account

simonbsnow 发表于 2021-10-22 12:37:09

5156share 发表于 2021-10-22 07:43
clean the cookie，and use the link 5156share.com to log in not add www

It's strange, for me it's the opposite: adding www works more often than no www.

Also I think it depends on times of day. On some hours it's easier, on some hours it's impossible (perhaps the server is in maintenance).

Finally, try to refresh a few times (with and without www), if you can see the page with white background and "plain formatting" of text and links (because the CSS style file is not loaded), then the login will work 100%. There will be a pop-up warning about https security, but don't worry just "send anyway".

mdb1983 发表于 2021-10-22 16:29:36

它通常會在一個小時內使用谷歌瀏覽器修復，或者您可以關閉瀏覽器並重新打開 chrome 並重試。

你也可以試試firefox瀏覽器。它將始終使用 Firefox 登錄

it will usually fix in an hour with google chrome or you can close the browser and reopen chrome and try again.

you can also try firefox browser. it will always login with firefox

leehf 发表于 2021-10-23 00:52:00

I cannot log in today ..... I changed https to http, then logged in successfully.

edmundlg 发表于 2021-10-23 00:58:46

it is very strange, I tried using your method changing https to http and it can log in, but last week or in the past, everything is fine until this week, then it happens strangely, I don't know what 5156share has changed in the website to make it that strange.Hope the administrators will be able to know and fix this problem.
why https cannot log in ??
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